Tuesday, June 4, 2019
9:00 am to 4:40 pm
Today, people use the internet for everything from chatting with friends, to taking courses, to shopping for shoes. And, increasingly, clients expect to be able to connect with their helping professional online.
Enhance your online skills and broaden your practice. Virtually every major EAP in Canada now offers online services. Many smaller agencies and private practitioners do, as well. Universities across the country are also getting on board. These skills will be valuable in furthering your career objectives and enhancing your marketability both now and in the future.
This one-day workshop will provide participants with a solid grounding in the ethics, theory, research and practice of online counselling. You will learn about computer and internet security and other important aspects of the technology. A wide range of online methods will be compared and contrasted, with special consideration given to ethical issues specific to video counselling.
Attention will also be given to establishing and strengthening the therapeutic alliance when it is based on text communication. You will learn ways to improve the therapeutic effectiveness of text-based methods like email and text-chat with a specific focus on the Presence Techniques. Based on research undertaken by Lawrence Murphy and his colleagues, and on his two decades of experience, this workshop provides hands-on opportunities to develop your skills.
You will learn about —
- Ethical issues unique to online service delivery
- A process for developing policies and procedures for online services
- The technological aspects you need to consider when using web-based services
- Important advantages that online therapy has over face-to-face therapy
- Significant theoretical considerations in online work
- Strategies and techniques for establishing and enhancing the therapeutic alliance in the online environment