Navigating Digital Technology: The Ethics of Using Social Media In Your Mental Health Practice

This 3-hour on-demand webinar led by Jonathan Singer, PhD, LCSW was originally broadcast live on December 6, 2023.

Access information, handouts/resources, and continuing education credits information is available immediately after successful registration. All registrants receive unlimited access to the recording for 365 days.

In an era where the pervasive influence of digital technology shapes both personal and professional landscapes, mental health professionals are faced with distinctive challenges and possibilities.

Join Dr. Jonathan Singer, PhD, for this in-depth webinar that navigates the ethical considerations surrounding contemporary digital tools such as social media and generative AI. Get equipped to navigate the nuanced dilemmas presented by today’s digital technology frontier.

Our exploration begins with the ethical use of social media in mental health practice, covering key aspects such as:

  • Analyzing the advantages and disadvantages of maintaining public and private social media accounts.
  • Striking a delicate balance between accessibility and professional boundaries.
  • Implementing a social media policy to safeguard professional integrity and client confidentiality.

Subsequently, we will delve into the realm of generative artificial intelligence (AI) and its expanding role in mental health. Together, we will examine:

  • The potential benefits and pitfalls of incorporating generative AI into therapy and counselling.
  • Ethical considerations linked to the utilization of emerging digital technology and AI-driven services.

To cap off our session, we will apply Barsky’s Relational Ethical Model to scrutinize real-life cases involving the intersection of social media and AI in mental health practice. These cases will be dissected through the ethical standards set by the APA, AAMFT, ACA, and NASW, providing you with practical insights for ethical decision-making in your professional journey.

  • Understand the relevance and potential impacts of ethical social media use in the context of mental health practice.
  • Gain knowledge on how to formulate and implement effective social media policies within your practice to safeguard ethical interactions and uphold professionalism.
  • Gain a foundational understanding of generative AI and its applications in mental health settings.
  • Recognize critical ethical considerations such as bias, privacy, and the dignity and worth of clients in the application of generative AI in mental health.
  • Dissect and analyze the ethical dilemmas presented in case studies, relating to both social media and generative AI.
  • Engage in applying ethical concepts and considerations to practical, real-world dilemmas showcased in the case studies.

This training offers 3 hours of direct contact (not counting breaks or lunch). It is the participant’s responsibility to check with their individual state boards/regulatory body to verify CE requirements for their license to practice.

For Attendees of the On-Demand Recorded Version

You will need to complete a Post-Webinar Quiz with a pass of at least 80% in order to verify your attendance.

For US Participants

Instructions on how to obtain your Certificate of Attendance will be distributed after you pass the Post-Webinar Quiz following the On-Demand recorded version of the webinar.

Get details about CE credits for US participants

For Canadian and Non-US International Participants

Upon fulfillment of the above requirements, Canadian and non-US international participants will be issued a Certificate of Participation that includes:

  • Name of participant
  • Title of training
  • Name of presenter plus their credentials
  • Number of hours of training
  • Date of training
  • Confirmation that you have passed a quiz with at least an 80% grade to verify your attendance

Please check carefully with your regulatory body/organization that this certificate is sufficient proof for you to claim CE credits.

Get details about CE credits for Canadian and non-US international participants

  • Jonathan Singer, PhD, LCSW
2:00-2:45 pm

Brief overview of the difference between social media and social networking, and the importance and implications of social media for mental health professionals.

Address the variety of issues that social media poses for mental health professionals, including having a presence on social media, not having a presence on social media, developing a social media policy, and navigating the ethical challenges that can present themselves in those situations. Ethical challenges addressed will include informed consent, privacy, surveillance, and confidentiality.

3:00-3:05 pm


  • Jonathan Singer, PhD, LCSW
3:05-3:50 pm

Explore Generative AI, including the use of nascent companies that offer AI tools for clinical work, including assessments, charting, treatment planning, and other forms of documentation.

Address potential uses of AI chatbots like ChatGPT and visual AI tools like Midjourney and Dalle-3 in clinical work. Ethical issues will include data privacy, informed consent, and integrity.

4:05-4:15 pm


  • Jonathan Singer, PhD, LCSW
4:15-5:00 pm

Review three clinical cases using social media and AI.

Discuss an ethical decision-making model (Barsky’s relational ethical model) and how mental health professionals can use that model to analyze and make ethical decisions regarding social media and AI.

Event Detail

Who Should Attend

  • Marriage and Family Therapists
  • Clinical and Counselling Psychologists
  • Psychiatric Social Workers
  • Pastoral Counsellors
  • Psychotherapists
  • Psychiatrists
  • Physicians
  • Nurse Practitioners
  • Occupational Therapists
  • Counsellors
  • Graduate Students in accredited programs in the above fields
  • Case Managers
  • Licensed Professional Counsellors
  • All other professionals who would like to develop, update or expand their skills and knowledge in mental health practices