ODW Navigating the Digital Technology Frontier: Ethics of Social Media & AI in Mental Health with Jonathan Singer

ODW Navigating the Digital Technology Frontier: Ethics of Social Media & AI in Mental Health with Jonathan Singer



This 3-hour on-demand webinar led by Jonathan Singer, PhD, LCSW was originally broadcast live on December 6, 2023.

Access information, handouts/resources, and continuing education credits information is available immediately after successful registration. All registrants receive unlimited access to the recording for 365 days.


In an era where the pervasive influence of digital technology shapes both personal and professional landscapes, mental health professionals are faced with distinctive challenges and possibilities.

Join us for this in-depth webinar that navigates the ethical considerations surrounding contemporary digital tools such as social media and generative AI. Get equipped to navigate the nuanced dilemmas presented by today’s digital technology frontier.

Our exploration begins with the ethical use of social media in mental health practice, covering key aspects such as:

  • Analyzing the advantages and disadvantages of maintaining public and private social media accounts.
  • Striking a delicate balance between accessibility and professional boundaries.
  • Implementing a social media policy to safeguard professional integrity and client confidentiality.

Subsequently, we will delve into the realm of generative artificial intelligence (AI) and its expanding role in mental health. Together, we will examine:

  • The potential benefits and pitfalls of incorporating generative AI into therapy and counselling.
  • Ethical considerations linked to the utilization of emerging digital technology and AI-driven services.

To cap off our session, we will apply Barsky’s Relational Ethical Model to scrutinize real-life cases involving the intersection of social media and AI in mental health practice. These cases will be dissected through the ethical standards set by the APA, AAMFT, ACA, and NASW, providing you with practical insights for ethical decision-making in your professional journey.

Learning Objectives

  • Understand the relevance and potential impacts of ethical social media use in the context of mental health practice.
  • Gain knowledge on how to formulate and implement effective social media policies within your practice to safeguard ethical interactions and uphold professionalism.
  • Gain a foundational understanding of generative AI and its applications in mental health settings.
  • Recognize critical ethical considerations such as bias, privacy, and the dignity and worth of clients in the application of generative AI in mental health.
  • Dissect and analyze the ethical dilemmas presented in case studies, relating to both social media and generative AI.
  • Engage in applying ethical concepts and considerations to practical, real-world dilemmas showcased in the case studies.


Time Topics Covered
2:00-2:45 pm

Brief overview of the difference between social media and social networking, and the importance and implications of social media for mental health professionals.

Address the variety of issues that social media poses for mental health professionals, including having a presence on social media, not having a presence on social media, developing a social media policy, and navigating the ethical challenges that can present themselves in those situations. Ethical challenges addressed will include informed consent, privacy, surveillance, and confidentiality.

2:45-3:00 pm Q&A
3:00-3:05 pm Break
3:05-3:50 pm

Explore Generative AI, including the use of nascent companies which offer AI tools for clinical work, including assessments, charting, treatment planning, and other forms of documentation.

Address potential uses of AI chatbots like ChatGPT and visual AI tools like Midjourney and Dalle-3 in clinical work. Ethical issues will include data privacy, informed consent, and integrity.

3:50-4:05 pm Q&A
4:05-4:15 pm Break
4:15-5:00 pm

Review three clinical cases using social media and AI.

Discuss an ethical decision-making model (Barsky’s relational ethical model) and how mental health professionals can use that model to analyze and make ethical decisions regarding social media and AI.

5:00-5:15 pm Q&A

CE Information

This training offers 3 hours of direct contact (not counting breaks or lunch). It is the participant’s responsibility to check with their individual state boards/regulatory body to verify CE requirements for their license to practice.

Attendees of the live broadcast will receive instructions on how to obtain their Certificate of Participation after the course is finished.

Attendees of the on-demand recorded version will need to complete a Post-Webinar Quiz with a pass of at least 80% in order to verify attendance and then receive their Certificate of Participation. On-demand attendees will receive instructions on how to obtain their Certificate of Participation once they have successfully passed the Post-Webinar Quiz at the completion of the webinar.

The Certificate of Participation includes:

  • Name of participant.
  • Title of training.
  • Name of presenter plus their credentials.
  • Number of hours of training.
  • Date of training.
  • Confirmation that showed 100% attendance at the live broadcast or passed a quiz with at least an 80% grade to verify attendance of the on-demand recording.

Get details about CE credits for Canadian and non-US international participants.

Get details about CE credits for US participants.

Please check with your regulatory body/organization to ensure that this certificate is sufficient proof for you to claim CE credits.

Who Should Attend?

  • Marriage and Family Therapists
  • Clinical and Counselling Psychologists
  • Psychiatric Social Workers
  • Pastoral Counsellors
  • Psychotherapists
  • Psychiatrists
  • Physicians
  • Nurse Practitioners
  • Occupational Therapists
  • Counsellors
  • Graduate Students in accredited programs in the above fields
  • Case Managers
  • Licensed Professional Counsellors
  • All other professionals who would like to develop, update or expand their skills and knowledge in mental health practices